1- What is Hadafy Store?
HADAFY Store offers high quality office, school, art, learning and stationery supplies that will fulfill your school or office or home needs with the best service possible. Visit our About Us page for more information.
2- Do I need to be registered to place an order?
You can order as a guest but we prefer that you register with us so you can check on all your past orders, re-order and more...
3- What are the shipping methods you offer? and How much do you charge?
We ship to most areas in Kuwait. We have 2 shipping methods, a same day and a next day delivery method:
- Next day delivery is offered the whole day
- If order amount is below 20 KD it costs 1 KD
- If order amount is 20 KD or over it costs FREE
- Same day delivery is offered if you order between 8 AM and 7 PM
- If order amount is below 20 KD it costs 2 KD
- If order amount is 20 KD or over it costs 1 KD
- For Jahra Governate, Jaber Al-Ahmad and Ali Sabah Al-Salem areas we offer next day delivery and charge 2 KD if the order is below 20 KD and 1 KD if the order is above 20 KD
- For Sabah Al-Ahmad we offer next day delivery and charge 3 KD if the order is below 20 KD and 2 KD if the order is above 20 KD
4- How safe is buying a product from your store?
Brilliant clients always ask genuine questions!
We always make sure your experience on our website is safe & secured.
We take all necessary security measures for you.
- For example, we implement SSL (Secure Sockets Layer) within our website. It indicates that your whole activity – including purchasing items – on our website is encrypted & secured.
- Moreover, we only use secured e-payment methods – including famous local ones like KNET.
5- What are the payment methods you offer?
K-NET, Visa, Mastercard, Cash on Delivery and Tabby
*Tabby for orders above 60 KD without coupons
6- Why do you keep mentioning that products are original?
Simply, because it is a big matter.
An original product is a qualified one, efficient, made with dedication, and can be exchanged in case of any manufacturing defects, besides many other benefits.
- Sadly, many offers replicated products for an easy-money scheme, while they are not aware that it affects the whole market quality.
- We realize the legal movement towards these kinds of manufacturing, or copycats. Although, we participate in empowering merchandise operations of the original legitimate products.
- We believe that our clients accept only qualified high-standard products.
7- I saw a huge difference in price between a product in your store and the same product in another store…
It is the same concept of empowering the original products…
Please make sure that the product you saw is an original legitimate one.
- Please be advised that some people & shops present copycats as the original products, with a half-price sometimes.
- Hadafy Store always makes sure to present an original product to its clients, with an affordable price that is suitable with the market prices.
8- I have a nursery / I own a business, can you supply us with our needs continuously?
Please contact us through our Whatsapp or Email you can find in the contact us page
9- Can I re-order a previous order I made?
If you made your order with an account you have with us then ya sure you can!
You can navigate to your account page and under orders you re-order any order you need.
10- There is a product I need that is out of stock on your store, can you notify me when it's back?
Simple!
You can click on any out of stock product and join waitlist and once it's back in stock you will be notified by email