Introduction

We thank all visitors and customers for browsing this page, which tends to highlight the privacy rights of users, its terms and conditions, of the Hadafy store site – a branch of The Hadafy website, which is managed and operated by the founding team of the main site.

By visiting the website directly or through another source – another site, or through social networks, or the official communication channels of the site or its partners, you agree to the terms and conditions described in the privacy policy for the Hadafy Store website.

This page explains how personal users and visitors` data is handled and collected, and how it is gathered – under certain circumstances, with actions taken to ensure the privacy of users and visitors’ information. In addition, identifying users and visitors options for collecting regarding using and disclosing their data.

The Hadafy store team is committed to protecting users’ data, which is very important and pivotal. Your data and how much information about you may, therefore, be used following the policy of privacy. We will collect information if necessary or if it is directly relevant to our transactions with you.

We will retain user data following the law, and to use it for the purposes for which it was collected.

You can browse the site without having to provide any personal data. Your identity remains unknown throughout your visit to the site and is only disclosed if you have a private online account on the site that you access with your username and password.

 

What data do we collect?

We may need to collect your information when registering to purchase an item from Hadafy store website.

We collect, store and process data needed to track your purchase from our website to secure any potential claims that may arise later and to provide you with the available services we have. We may collect personal information, including, but not limited to, name, gender, date of birth, email address, postal address and delivery address (if it differs from postal address) telephone number, mobile phone number, payment details and details of payment methods available electronically or in cash.

How is your personal information and data used?

The information you provide may be used to enable us to process your requests, and to provide you with the services and information displayed on our website. In addition, we will use the information you provide to manage your account with us, to verify your financial transactions, to check the uploading of data from the site and to identify visitors to the site. Moreover; to develop and customize site page designs and/or contents aiming for a better user experience.

In general:

– This information is used to improve your experience on the site.

– Put the best possible and appropriate offers in your hands.

– For faster transactions between all parties regarding the purchase process.

– To provide the best possible service to you.

Sometimes Hadafy Store team does a lot of research related to the users` behavior while they are browsing the site, for direct marketing purposes, and we send the useful or required information to the users. For example, information or suggestions about products and services that are relevant to the users.

We may give your name and address to a third party to deliver your purchases (e.g., the delivery company, and the workers charged with delivering your shipment).

By signing in to your account on the site, you can see the information and details of your purchases that you have requested or will soon submit. You can also manage your address details, financial transaction details and any newsletter you have subscribed to. You should also undertake to treat your data strictly, to secure it so it will be not available to an unauthorized third party. We take no responsibility for password misuse unless this misuse is caused by our own site`s system.

If you do not object to contacting you about this, you will be contacted by email to provide you with some details about other products and services – if you wish. Also, if you prefer not to receive any promotional and marketing contacts, please opt-out of this option at any time. That means if you do not wish to receive this additional information (or in any part of it), please click on the “Unsubscribe” link in any email sent to you, and we will stop sending this information to you within seven business days (every day except Fridays, Saturdays and national holidays in Kuwait).

 

Other uses of your personal information

We may use certain data, while maintaining the privacy and confidentiality of the users, for other purposes, including checking the users’ whereabouts and following up on their visit to the site or links in e-mail while they are subscribers, and to provide that anonymous data, which does not allow to identify your actual identity, to a third party like a marketing service provider. For example – we deal with it directly to ensure that our products are marketed directly or through one of the communication channels used by the site. However, such data will not identify you (because it is not identifiable).

 

Third parties and site links

We may transfer your information to other companies – (Some of our contractors) – to assist us with transactions related to, following the terms of our Privacy Policy. For example, we may turn to a third party to help us deliver products to you, receive payments from you and use them for statistics and marketing research, or to assist our customer service team. We may need to share information with a third party to protect against fraud and reduce credit risk.

We will not sell your data ever to any third party. We do not disclose your data to a third party without your prior consent, unless necessary for the purposes provided for in this privacy policy, or if we are required by law. The site may contain third-party ads, links to other sites, or frames for other sites. We inform you that we are not responsible for any third-party privacy policy or the content of those policies applicable to other sites and that we are not responsible for any third party to which we transfer your data.

 

Cookies – Cookies

Cookies are small files that are transferred between the site and the browser, saving some visitors` and user data on their hard drive – if permitted by the user, to get the best possible experience for users and visitors in general.

To learn more about the nature of these files, visit: https://www.allaboutcookies.org

If you do not want to use them and delete them from your device, you can check the info of the pages on the same site mentioned above.

Accepting cookies is not a prerequisite for visiting the site.

Please note that the “basket” function, along with other features on the site cannot be used for any purpose without activating cookies.

Cookies are small text files that allow our server to identify your computer as a unique user when visiting certain pages of the site. Your browser stores these files on your computer, mobile phone, or tablet. Cookies can be used to discover your IP address, saving you time when you are on the site, or when want to visit it. We use cookies to ensure your comfort when you browse this site (let us remember, for example, your identity when you want to edit your shopping cart without having to re-enter your email address) and not to obtain or use other information about you (e.g. for targeted marketing purposes). You can set your browser so it does not accept cookies, but this will limit your use of the site. Please ensure that our access to cookies does not contain any personal or private information and is free of viruses.

 

Analysis of user data and behavior

This site uses Google Analytics, a service provided by Google to analyze web pages. To analyze how users use the site, Google Analytics is based on cookies that are scripts placed on your computer. Google will transfer the information generated by cookies about your use of this site (including an IP address) to servers in the United States or other countries as specified to it by the company where it will be stored. Google will use this information to evaluate your use of the site, report to website operators about its activity and provide other services related to site activity and Internet usage. Google may also transmit this information to a third party if requested by law or if a third party processes the information, on Google’s behalf. Google will not link your IP address with any other data you hold. You can refuse to use cookies by choosing the right settings on your browser, but please keep in mind that you will not be able to take advantage of the full site functionality. By using this site, you agree that Google will use your data as outlined and the purposes detailed above.

 

Data confidentiality and user security

We use appropriate security technologies and procedures to prevent raveling or the malfunction of your data through any unauthorized or illegal access to your information.

When we collect data through the site, we store your personal information in a database within a secure electronic server. We use firewall systems on our servers. When we collect electronic payment details, we protect them using encryption, such as the Secure Socket layer (SSL), which is therefore difficult for any infiltrator to access your information. We also do not pose any 100% guarantee of this operation since we do not guarantee a 100% protection on the internet.

We place physical, electronic and procedural safeguards directly in the process of collecting, storing and disclosing your information. Our security procedures require that we sometimes ask you to verify your identity before we disclose your personal information to you, and it is your responsibility to protect your password and computer from any unauthorized use.

We also note that many of our security surveys on the website are carried out periodically to ensure maximum protection.

It should be noted that the Internet has no 100% guarantee of protection.

 

Customer rights to usage data

If you are concerned about your data, you may request access to the personal data we hold about you or have already been transmitted to us. You have the right to ask us to correct any errors in your data and this is done free of charge. You also have the right to ask us, at any time, to stop using your data for direct marketing purposes.

 

To get in touch with us

If you have any questions about our privacy policy, you can contact us through any of the following communication methods:

E-mail: [email protected]

Whatsapp: +96598551050