We welcome you all!
We made this page to make it easy for you when you buy a product from us!
Just follow the required steps and if you need more information, check the FAQ page, or you may contact us for any advanced inquiries.
Registering as a new user:
- Go to login / or register in the header section on the main page.
- Choose “New customer? Start here”.
- Fill out the required information. Please make sure to fill out the correct info to facilitate buying & ordering processes.
Additional Option: do not forget to register to our newsletter to get our latest promotion/offers!
- You will get a confirmation email, now you are a user at Hadafy Store!
- Go to your account page.
- Fill out the required info correctly to complete registering & confirmation.
Getting a new Password:
- Go to the header section on the main page; choose “Forget your password?”
- Follow up the checking identity process.
- Choose a new password.
- Confirm your new password via the email.
Buying a product:
- Browse the available products, and choose what you want to buy.
- You can buy a product as a guest, or as a registered user to complete the buying process.
- On the product page, press add to the cart.
- Go to the cart page, follow the instructions, please make sure to fill out the right information like delivery address, phone number, etc.…
- Choose your suitable payment method.
- Confirm your order.
- You will get a confirmation email within the time.
- You will be followed-up on your order; deliverance will be available in 12 – 24 hours to any area in Kuwait.
Returning & exchanging:
- If you bought the wrong item, or whenever you want to exchange a product; you can simply return or exchange or refund it within 14 days from the purchasing time.
- Please check and follow the “Warranty – Return & Exchange Policies”.
Searching a product:
- In the header section, go to the search bar.
- Type the desired product name or a related search query.
- Example: pencil – child-raising book.
Products` comparison:
- On any product page, add the product to the comparison.
- Add another – same type – product.
- Go to the comparison page in your account.
- You will be shown the specifications along with other details of the two products to choose what is eligible for you.
The wish list:
- If you want to save a specific product to buy later, you can use this feature.
- Go to the product page and add it to your wish list.
- To see the product again, simply go to your wish list on your account page.
- You can buy the product by simply adding it to the cart.
Notice: sometimes, products run out of stock, and the product will not be available for you to buy. Please contact us to supply you with the desired product when it is available.